AltiGen (PK: ATGN) and Eurodata Systems Partner to Deliver AltiGen’s MaxACD in the UK

Tallahassee, FL 1/13/12 (StreetBeat) -- AltiGen Communications, Inc. (Pinksheets: ATGN), the leading provider of integrated Microsoft-based Unified Communications solutions, has partnered with Eurodata Systems Ltd, a well established IT services provider to the UK's public and private sector, to deliver AltiGen's MaxACD contact center solution for Microsoft Lync™.

Eurodata's first customer of MaxACD Contact Center for Lync is with the Association of Accounting Technicians (AAT). With over 250,000 members, AAT is the UK's leading qualifications and membership body for accounting staff and awards over 90% of all vocational finance qualifications. MaxACD will be providing a natively integrated advance call routing and distribution solution for their Microsoft Lync client enabled call center agents.

Eurodata Systems Ltd, headquartered in London, is an IT services provider to the UK's public and private sector. Their business, with one of the best reputations in the industry, is focused on enterprise infrastructure solutions and services. With over 20 years' experience across multiple industry sectors, areas of expertise include unified communications, network and IT security, storage solutions and bespoke managed services. Eurodata's innovative, award winning services are implemented through their proven tailored methodology ensuring customers' business and IT needs are met.

"We choose to partner with AltiGen because they are the only organisation able to provide both Contact Centre and Mobility solutions natively integrated to Microsoft Lync," said George Georgiou, Sales Director for Eurodata. "AltiGen's Unified Communications solutions not only enhance the capabilities of Lync but also deliver real value for our customers."

"We are pleased to have such a quality business partner as Eurodata Systems," said Paul Fullman, AltiGen's VP of Sales for the EMEA region. "Their strong expertise in Microsoft solutions coupled with their customer centric business approach make them an ideal partner for AltiGen. AAT is the first of many projects we look forward to collaborating on."

AltiGen's MaxACD Contact Center solutions for Microsoft Lync provide rich call center features such as skills-based routing, multi-level Auto Attendant, a flexible and adaptable IVR with CRM integration capabilities, Call Recording and monitoring and reporting, all tightly integrated with Microsoft Lync to provide a compelling communications solution either on premise or delivered through the cloud.

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