Apple and Hammacher Store Sales Should Boost AltiGen’s iFusion Revenue

Orlando, FL 2/24/12 (StreetBeat) -- Sales of AltiGen Communications’ (Pinksheets:ATGN) could be getting a shot in the arm for the remainder of this quarter and in upcoming quarters as their revolutionary iFusion SmartStation is now available at the Apple, Inc.’s (NASDAQ:AAPL) Apple Store (http://store.apple.com/us/product/H7939VC/A/altigen-ifusion-smartstation-dock-for-iphone) and the uber-popular Hammacher Schlemmer website (http://www.hammacher.com/Product/81999?promo=search).

The iFusion SmartStation is a multi-function iPhone docking station that pairs the iPhone with the iFusions’s ergonomic handset or business-grade speakerphone via built-in Bluetooth that is functional up to 33 feet away. Additionally, the iFusion also charges the iPhone, offers streaming music playback (A2DP), an audio jack for external speakers and USB pass through for syncing to a Mac or PC. Compatible with the iPhone 3G, 3GS, 4 and 4S, it also integrates seamlessly with a variety of voice-enabled applications such as Siri, FaceTime, Skype, AltiGen's MaxMobile, Cisco Mobile, and Avaya one-X Mobile. “It's the perfect iPhone accessory for your home or work office,” according to the Apple Store website.

Hitting the pages of the Apple Store just two days ago, reviews are already trumpeting praises of the iFusion with one reviewer calling it “A Swiss Army knife Bluetooth accessory”.

According to AltiGen’s recent earnings call, sales from the iFusion tallied approximately $250,000 in in first quarter of fiscal 2012. This is a solid start considering that a recent deal with AT&T was just getting underway and the agreements with Apple and Hammacher were not in place yet. “We expect to see growing momentum throughout the course of this year,” said Jerry Fleming CEO of AltiGen Communications during the call.

The iFusion product is only a small portion of AltiGen’s offerings. The company is the leading provider of 100-percent Microsoft-based VoIP business phone systems and Unified Communications solutions. These technologies make-up the lion’s share of revenues for AltiGen, which totaled $4.8 million during fiscal Q1 2012. Further stoking the revenue fire should be that the company has passed Microsoft’s certification testing, qualifying AltiGen as a Microsoft Gold Certified Partner and making their MaxACD system the only call center solution in the world certified for Microsoft Lync servers.

We asked the AltiGen chief about potential clients given the vaunted Microsoft certification. “I would not even try to speculate on the number of potential clients of all sizes that we could have. However, it is safe to say that we are very excited about our future and the deal flow that is already coming in because of the certification,” Fleming told OTC Showcase in a phone conversation this morning.

New agreements have steadily been streaming in since the start of the year with the new developments to deploy MaxACD, including a new contract with Milwaukee Electric Tools.

Shares have certainly been on the rebound for AltiGen since dipping to 20 cents late in December to now be trading around 60 cents each. Even with the climb, AltiGen still has a ridiculously small market cap of $9.7 million. It was right about one year ago that shares were trading at highs of $1.23, so the headroom is substantial for short-term growth, especially considering that the company looks stronger than it has in its history as it aligns with some of the biggest names in the communications world.

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Milwaukee Electric Tool Powers Customer Service With AltiGen's (PK: ATGN) MaxACD

Tallahassee, FL 1/27/12 (StreetBeat) -- AltiGen Communications, Inc. (Pinksheets: ATGN), the leading provider of integrated Microsoft-based Unified Communications solutions, today announced that Milwaukee Electric Tool Corp. has deployed AltiGen's MaxACD contact center solution for Microsoft Lync.

Milwaukee Electric Tool Corp. is an industry-leading manufacturer and marketer of more than 500 heavy-duty, power tools, hand tools and 3,500 accessories for professional users worldwide. The company has a history of using state-of-the-art technologies and sophisticated manufacturing techniques to deliver durable and reliable professional tools of the highest quality. The company is a subsidiary of Techtronic Industries Co. Ltd, whose global brands include such products as Ryobi®, AEG® power tools, Homelite®, Royal®, Dirt Devil®, Regina® and VAX® floor care appliances.

In 2010 the company began a project to replace its IT and communications infrastructure to ensure efficiency and the best customer service. "I was brought into Milwaukee Tool to manage the transition from legacy technology to a Microsoft based foundation," said Craig Mueller, Senior Manager of Infrastructure. "The goal was to shift the IT department from being a cost center to a provider of data and tools that would enable and empower our employees."

Mueller's team first transitioned the company from Lotus Notes to Microsoft Exchange. The aging Siemens PBX infrastructure was then replaced with Microsoft Lync to provide PBX, IM, conferencing and collaboration capabilities across the enterprise. In 2011 the company set out to implement a new contact center that would complement the company's Microsoft technology investment.

"We evaluated all of the available contact center options for Microsoft Lync," said Mueller. "AltiGen's MaxACD software stood out as being intuitive, manageable and very cost effective. We liked that applications such as ACD reporting and call recording management were already built in."

Milwaukee Electric Tool has now unified all service operations using AltiGen's MaxACD contact center for Lync. Using the contact center's skills based routing, callers are indentified and connected to the agent best qualified to provide support across the nationwide service centers. With priority queuing, major customers receive the best possible support. The contact center managers also routinely use applications such as MaxSupervisor and MaxInsight to monitor interaction with a customer in real time, and make staffing adjustments as necessary.

"Our supervisors and agents are enjoying all of the new capabilities in the contact center," said Mueller. "With our new, stronger foundation, we will be in a position to ensure the best possible support for our growing base of customers."

"We're proud that a company with such a strong reputation for quality selected MaxACD to provide service to its customers," said AltiGen Vice President of Sales Mike Plumer. "Our goal is to make it simple and affordable to deploy a contact center for any company upgrading to Microsoft Lync."

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AltiGen Communications (PK: ATGN) Reports First Quarter Fiscal 2012 Financial Results

Palm Beach, FL 1/19/12 (StreetBeat) -- AltiGen Communications, Inc. (Pinksheets: ATGN), the leading provider of integrated Microsoft-based Unified Communications solutions, announced today its first quarter ended December 30, 2011 financial results.

First Quarter 2012 Financial Highlights:
First-quarter revenue up 10% over prior quarter
Gross margin improved by 10% to 69.5%
Net loss reduced by 99%

Jeremiah Fleming, AltiGen's President and Chief Executive Officer, stated, "We are pleased with the progress we made this quarter, both in terms of growing the top line and in substantially reducing our losses. The increase in revenue over last quarter was largely accomplished by sustaining our legacy business along with contributions from our new products. As a result, FYQ1 was second highest first quarter revenue in the history of the company."

Revenue for the first quarter of fiscal 2012 was $4.8 million, compared to $4.3 million in the preceding quarter, and compared to $4.6 million during the same period in fiscal 2011. Gross margin in the first quarter of fiscal 2012 was 69.5%, compared to 64.2% in the preceding quarter, and compared to 67.6% during the first quarter of fiscal 2011. Operating expenses totaled $3.3 million, compared to $3.7 million in the preceding quarter, and $3.5 million during the same period in fiscal 2011.

Net loss for the first quarter of fiscal 2012 was $9,000, or a loss of $0.00 per share, compared to a net loss of $861,000, or a loss of $0.05 per share in the preceding quarter, and compared to a net loss of $372,000, or a loss of $0.02 per share during the first quarter of fiscal 2011.

The Company ended its first fiscal quarter with $4.3 million in cash, cash equivalents.

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AltiGen Communications (ATGN) Stock Chart Analysis Video

A low-float play that has made a solid climb from 20 cents to 35 cents, the ATGN chart looks to be making the shift into true bull mode. Technical traders will be watching for the MACD to bust through the money line and the PPS to break resistance at 35 cents with the next level of resistance not until 45 cents.

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AltiGen (PK: ATGN) and Eurodata Systems Partner to Deliver AltiGen’s MaxACD in the UK

Tallahassee, FL 1/13/12 (StreetBeat) -- AltiGen Communications, Inc. (Pinksheets: ATGN), the leading provider of integrated Microsoft-based Unified Communications solutions, has partnered with Eurodata Systems Ltd, a well established IT services provider to the UK's public and private sector, to deliver AltiGen's MaxACD contact center solution for Microsoft Lync™.

Eurodata's first customer of MaxACD Contact Center for Lync is with the Association of Accounting Technicians (AAT). With over 250,000 members, AAT is the UK's leading qualifications and membership body for accounting staff and awards over 90% of all vocational finance qualifications. MaxACD will be providing a natively integrated advance call routing and distribution solution for their Microsoft Lync client enabled call center agents.

Eurodata Systems Ltd, headquartered in London, is an IT services provider to the UK's public and private sector. Their business, with one of the best reputations in the industry, is focused on enterprise infrastructure solutions and services. With over 20 years' experience across multiple industry sectors, areas of expertise include unified communications, network and IT security, storage solutions and bespoke managed services. Eurodata's innovative, award winning services are implemented through their proven tailored methodology ensuring customers' business and IT needs are met.

"We choose to partner with AltiGen because they are the only organisation able to provide both Contact Centre and Mobility solutions natively integrated to Microsoft Lync," said George Georgiou, Sales Director for Eurodata. "AltiGen's Unified Communications solutions not only enhance the capabilities of Lync but also deliver real value for our customers."

"We are pleased to have such a quality business partner as Eurodata Systems," said Paul Fullman, AltiGen's VP of Sales for the EMEA region. "Their strong expertise in Microsoft solutions coupled with their customer centric business approach make them an ideal partner for AltiGen. AAT is the first of many projects we look forward to collaborating on."

AltiGen's MaxACD Contact Center solutions for Microsoft Lync provide rich call center features such as skills-based routing, multi-level Auto Attendant, a flexible and adaptable IVR with CRM integration capabilities, Call Recording and monitoring and reporting, all tightly integrated with Microsoft Lync to provide a compelling communications solution either on premise or delivered through the cloud.

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